๐งฉ Responsible Gaming, Integrity & Compliance Policy
Operated by Major Verve Limitada – Licensed by the Autonomous Island of Anjouan
At Bingo Betsy, your safety, trust, and gaming enjoyment are our top priorities. As a fully licensed and regulated platform under the jurisdiction of Anjouan Licensing Services Inc., we operate in full compliance with the Anjouan Code of Conduct for Internet Gaming Operators.
This policy outlines the key measures we take to uphold integrity, fairness, and responsibility across all our gaming services — including slots, bingo, raffles, and bonus promotions.
๐งญ Our Core Commitments
-
Integrity – We run our platform with transparency, honesty, and professionalism.
-
Fairness – Our games are independently tested and free from manipulation.
-
Player Protection – We offer tools and safeguards to help players stay safe and in control.
-
Regulatory Compliance – We follow all gaming laws, AML/CTF standards, and data protection regulations.
-
Responsible Gaming – We promote healthy, responsible gaming for all users.
๐ก๏ธ Player Protection & Responsible Gaming
-
All players can access:
-
Self-exclusion
-
Deposit and session limits
-
Reality checks and timeout features
-
-
We do not allow underage play — strict age verification is enforced.
-
All promotions, raffles, and bonuses include clear terms and conditions and are not misleading.
-
If a player is experiencing problem gambling, we provide access to support organizations such as:
-
Gamblers Anonymous
-
Gambling Therapy
-
BeGambleAware
-
More information is available on our [Responsible Gaming page].
โ๏ธ Dispute Resolution & ADR Participation
If you have a complaint or dispute, we’re here to resolve it fairly and quickly:
-
Contact support@bingobetsy.com with details of your concern
-
If your issue isn’t resolved, you may escalate to our independent ADR (Alternative Dispute Resolution) provider
-
Players may also contact Anjouan Licensing Services Inc. if needed
We participate in mandatory ADR as required by our license, ensuring your dispute is reviewed by a neutral third party.
๐งช Game Integrity
-
All games on our site are tested and certified by independent, approved third-party labs.
-
Our Random Number Generators (RNGs) meet international standards for fairness and randomness.
-
Fraud detection systems are in place to prevent abuse, collusion, or manipulation.
๐ Data Privacy & Cybersecurity
-
We comply with global data protection laws, including the GDPR.
-
Player information is encrypted, securely stored, and never shared without consent.
-
In case of any data breach or cybersecurity issue, we notify the relevant authority within 24 hours.
๐ณ AML & KYC Compliance
-
We conduct Know Your Customer (KYC) checks to verify player identities.
-
All transactions are monitored to detect suspicious or unusual behavior.
-
We report any relevant activity to Anjouan Gaming and financial intelligence units, as required under AML/CTF standards.
๐ฃ Advertising & Promotions
-
All advertising is truthful and responsible.
-
We never target underage individuals or those at risk of gambling-related harm.
-
All promotional content includes responsible gaming messages and full bonus terms.
๐ฐ Financial Integrity
-
Player funds are kept in segregated accounts and always available for withdrawal.
-
Winnings are paid out in line with our stated policies.
-
We submit annual financial reports to Anjouan Licensing Services Inc. as part of our compliance obligations.
๐ง๐ผ Governance & Ethics
-
Our directors and key staff are responsible for ensuring strict compliance with this policy.
-
All staff are trained in:
-
Responsible gaming practices
-
AML/CTF awareness
-
Data protection and ethics
-
We avoid any conflicts of interest that could compromise fairness or player trust.
๐ ๏ธ Regulatory Oversight
-
Anjouan Licensing Services Inc. may audit or inspect our operations at any time.
-
Violations may result in fines, suspension, or public disclosure.
-
Operators have the right to appeal enforcement actions via Anjouan’s established channels.
๐ Commitment to Innovation
We are constantly evolving to enhance fairness, transparency, and player satisfaction. We embrace emerging technologies like AI, fraud monitoring, and blockchain to provide the most secure and reliable gaming environment possible.
๐ฌ Contact Us
If you have questions about this policy or need help, please reach out to:
Or visit our: